Jojobet Terms and Conditions – Everything You Need to Know Before You Play

The Jojobet platform is strictly available to individuals who meet all of the eligibility criteria below. Players who do not meet these criteria are not permitted to use the platform under any circumstances, including using another person's account.

Each individual may hold only one active account at Jojobet. Opening duplicate accounts — whether using the same or different personal details — is strictly prohibited and will result in the suspension of all associated accounts. Any balances in duplicate accounts may be voided at Jojobet's discretion.

When registering, you must provide accurate, complete, and up-to-date information including your full legal name, date of birth, mobile number, and email address. You are responsible for keeping this information current. Jojobet reserves the right to request supporting documentation at any time to verify the accuracy of registration information.

• You are fully responsible for all activity conducted through your account.
• Keep your password confidential. Do not share account access with any other person.
• Notify Jojobet immediately if you suspect unauthorised access to your account.
• Jojobet is not liable for losses resulting from your failure to maintain account security.
• Accounts that have been inactive for 12 consecutive months may be subject to an inactivity fee as notified in advance.

All transactions on Jojobet are conducted in Pakistani Rupees (PKR). Jojobet does not charge fees for deposits, though your payment provider may apply their own charges. You are responsible for any fees imposed by your bank, mobile wallet provider, or card network.

• Deposits must come from payment methods registered in your own name.
• Withdrawals are only processed to the same method used for the corresponding deposit where possible.
• Jojobet reserves the right to request source-of-funds documentation for large withdrawals.
• Processing times shown are targets and may be affected by payment provider delays beyond Jojobet's control.
• Withdrawal requests submitted outside business hours may begin processing the following working day for IBFT and card methods.
• Jojobet reserves the right to perform additional security checks before processing any withdrawal.

All bets placed on Jojobet are subject to the specific rules of the market on which the bet is placed, as well as these general Terms. You are responsible for reading and understanding the rules applicable to each betting market before placing a bet. Ignorance of specific market rules is not a valid basis for a bet dispute.

• Bets are accepted only when a player has sufficient balance to cover the stake amount.
• Once a bet has been confirmed, it cannot be amended or cancelled except where a cash-out option is available and exercised before the outcome is determined.
• Jojobet reserves the right to void bets placed on markets that were incorrectly priced due to a manifest error.
• In-play betting markets are suspended and reopened at Jojobet's discretion. Bets accepted before a suspension will stand unless the relevant event outcome has already been determined at the time of bet placement.
• Jojobet reserves the right to impose betting limits on any player or market without prior notice.
• Any winnings arising from a bet placed using funds obtained through fraudulent activity will be voided.
• Jojobet does not accept liability for telecommunications failures, internet outages, or other technical interruptions that affect bet placement or settlement.

Casino games available at Jojobet — including but not limited to Teen Patti, Andar Bahar, Roulette, Poker, Blackjack, Baccarat, and video slots — are operated either by Jojobet directly or through third-party game providers integrated into the platform. Each game type has its own rules which are displayed within the game interface before play begins.

• RNG (Random Number Generator) games are certified by independent testing laboratories to ensure fairness and unpredictable outcomes.
• Live dealer games use real physical cards and real dealers. All live sessions are recorded. In the event of a technical failure mid-round in a live game, the round outcome may be voided and stakes returned.
• Game malfunctions void all pays and plays for the affected round. Jojobet is not liable for losses caused by game software errors from third-party providers.
• Theoretical Return to Player (RTP) percentages are published where available. Actual session results will vary from the theoretical RTP.
• Players may not use any external software, script, or device intended to gain an unfair advantage in casino games.

Jojobet offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms displayed at the time of the offer, as well as the general rules set out in this section. Claiming a bonus constitutes your agreement to the applicable bonus terms.

• Only one active bonus can be applied to your account at a time unless stated otherwise.
• Bonus funds cannot be withdrawn directly — only winnings derived from completed wagering requirements can be withdrawn.
• Bets placed with bonus funds on games with an RTP above 97% may contribute at a reduced rate towards wagering requirements.
• Jojobet reserves the right to withdraw any bonus offer at any time without prior notice. Existing bonus claims will be honoured under the terms at the time of claiming.
• Players who Jojobet reasonably suspects are abusing the bonus system — including through coordinated betting patterns or use of multiple accounts — will have their bonuses voided and may face account suspension.
• Cashback, reload bonuses, and other ongoing promotions are subject to their own individual terms displayed at the time of the offer.

The following actions are strictly prohibited on the Jojobet platform. Violation of any of these prohibitions may result in immediate account suspension, voiding of all bets and winnings, and referral to relevant authorities where appropriate.

Jojobet takes the security of your personal and financial information seriously. All data transmitted between your device and the Jojobet platform is protected by industry-standard SSL (Secure Sockets Layer) encryption. Player data is stored securely and is not sold to third parties. For full details of how Jojobet collects, uses, and protects your personal information, please read our Privacy Policy.

• You are responsible for maintaining the confidentiality of your login credentials.
• Jojobet will never ask for your password via email or support chat. Do not share your password with anyone claiming to represent Jojobet.
• Two-factor authentication is available and recommended for all accounts.
• Jojobet may place temporary restrictions on account access if unusual activity is detected, pending verification.

Jojobet is committed to promoting responsible gaming. We provide a range of tools to help players stay in control of their gaming activity. These tools are available to all registered players through their account settings and are applied immediately upon request without requiring support contact.

For comprehensive guidance on responsible gaming and access to all available tools, please visit our dedicated Responsible Gaming page.

Jojobet reserves the right to suspend, restrict, or permanently close any player account at any time and without prior notice if there is reasonable cause to believe that a player has breached these Terms, engaged in fraudulent activity, provided false information, or is acting in a manner inconsistent with responsible gaming.

• In the event of account suspension under investigation, Jojobet will freeze the account balance pending the outcome of the review.
• If a review concludes that no breach occurred, the account will be reinstated and the frozen balance will be made available.
• If a breach is confirmed, Jojobet reserves the right to forfeit balances derived from the breaching activity. Legitimate deposits not associated with the breach may be returned at Jojobet's discretion.
• Players may request voluntary account closure at any time by contacting support. Pending bets will be settled normally and remaining balances will be withdrawn to the verified payment method on file.

Jojobet's liability to any player in connection with use of the platform is limited to the amount of funds held in that player's verified account at the time of the relevant incident. Jojobet is not liable for indirect, consequential, or special losses including loss of profits, loss of data, or reputational damage.

• Jojobet is not liable for losses caused by telecommunications or internet service provider failures outside Jojobet's control.
• Jojobet is not liable for losses caused by third-party game provider errors or outages, except where Jojobet has received and retained consideration for the affected bets.
• Jojobet accepts no responsibility for losses arising from a player's failure to read applicable game or market rules prior to betting.
• Nothing in these Terms limits Jojobet's liability for fraud or any other liability that cannot be limited by applicable law.

Jojobet may update or amend these Terms at any time. When material changes are made, Jojobet will publish the updated Terms on this page with a revised "Last Updated" date and may additionally notify registered players via email or in-platform notification. Your continued use of the platform after updated Terms are published constitutes your acceptance of the revised Terms.

If you disagree with any amendment to these Terms, you have the right to close your account and withdraw your balance before the amended Terms take effect. Continuing to use the platform after the effective date of any amendment signifies acceptance.

If you have any questions about these Terms and Conditions, or if you wish to raise a dispute or complaint about any aspect of the Jojobet platform, please contact our support team. Jojobet's customer support is available 24 hours a day, 7 days a week.

Jojobet aims to acknowledge all written complaints within 24 hours and resolve standard complaints within 7 business days. Complex cases involving account investigations may take longer. You will be kept informed of progress throughout.